DOCUMENT:Q167617 07-SEP-2001 [word97] TITLE :WD97: Table Borders Misaligned When Printed to 9-Pin Printer PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbprint word97 kbtable ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== If you print a document containing table borders to a 9-pin dot matrix printer, the borders of the table may be printed much higher or lower on the page than they should be. The text of the table will be printed in the correct location. This problem has also been reported when printing the document to some fax drivers. RESOLUTION ========== To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1). To work around this problem, use the printer metrics setting for the document. If you enable this setting, the document will print correctly to 9-pin printers. To enable this setting, follow these steps: 1. On the Tools menu, click Options. 2. Click the Compatibility tab. 3. Under Options, click to select the "Use printer metrics to lay out document" check box. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1. For additional information about SR-1, please see the following article in the Microsoft Knowledge Base: Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1 MORE INFORMATION ================ The "Use printer metrics to lay out document" option uses the printer driver information to format the document so that it prints correctly to this particular printer. This is how versions of Word earlier than Word 97 lay out a document for printing. The disadvantage of this method is that the document printout varies depending on the capabilities of the current printer. In Word 97, the document is printed to a "virtual printer driver." This gives Word 97 the ability to print a document on multiple printers and have the document look the same when it is printed from any printer. This problem did not occur in earlier versions of Word because earlier versions of Word always use printer metrics to lay out the document. 24-pin dot matrix printers print the table borders correctly in all versions of Word. The following 9-pin dot matrix printers are affected by this problem: AT&T 473/478 Brother M-1309 Brother M-1809 Brother M-1818 Brother M-1909 Brother M-1918 Citizen 120D Citizen 120D+ Citizen 180D Citizen 200GX Citizen 200GX/15 Citizen GSX-190 Citizen HSP-500 Citizen HSP-550 Citizen Prodot 9 Citizen Prodot 9x Citizen Swift 9 Citizen Swift 9x Citizen Swift 90 Digital LA310 Digital LA70 Digital LA75 Epson AP-2000 Epson AP-2250 Epson AP-2500 Epson DFX-5000 Epson DFX-8000 Epson Compatible 9 Pin Epson EX-800 Epson EX-1000 Epson FX-80 Epson FX-80+ Epson FX-85 Epson FX-86e Epson FX-100 Epson FX-100+ Epson FX-105 Epson FX-185 Epson FX-286 Epson FX-286e Epson FX-800 Epson FX-850 Epson FX-870 Epson FX-1000 Epson FX-1050 Epson FX-1170 Epson JX-80 Epson LX-80 Epson LX-86 Epson LX-100 Epson LX-400 Epson LX-800 Epson LX-810 Epson LX-850 Epson LX-850+ Epson LX-1050 Epson MX-80 Epson MX-80 F/T Epson MX-100 Epson RX-80 Epson RX-80 F/T Epson RX-80 F/T+ Epson RX-100 Epson RX-100+ Epson T-750 Epson T-1000 Fujitsu DX 2100 Fujitsu DX 2200 Fujitsu DX 2300 Fujitsu DX 2400 IBM 4226 Model 302 IBM Graphics Generic IBM Graphics 9pin Generic IBM Graphics 9pin wide IBM Personal Printer II 2380 IBM 2380 Plus IBM Personal Printer II 2381 IBM 2381 Plus IBM Proprinter IBM Proprinter II IBM Proprinter III IBM Proprinter XL IBM Proprinter XL II IBM Proprinter XL III Mannesmann Tally MT 81 Mannesmann Tally MT 90 Mannesmann Tally MT 130/9 Mannesmann Tally MT 131/9 Mannesmann Tally MT 150/9 Mannesmann Tally MT 151/9 Mannesmann Tally MT 230/18 Mannesmann Tally MT 230/9 Mannesmann Tally MT 290 Mannesmann Tally MT 340 Oki ML 182 Elite (IBM) Oki ML 192 Elite (IBM) Oki ML 192 Elite (Microline) Oki ML 193 Elite (IBM) Oki ML 193 Elite (Microline) Oki ML 280 Elite (IBM) Oki ML 320 Elite (IBM) Oki ML 320 Elite (Microline) Oki ML 321 Elite (IBM) Oki ML 321 Elite (Microline) Oki ML 520 Elite (IBM) Oki ML 520 Elite (Microline) Oki ML 521 Elite (IBM) Oki ML 521 Elite (Microline) Oki ML 3410 Elite (IBM) Okidata ML Pacemark 3410 Okidata ML 92-IBM Okidata ML 93-IBM Okidata ML 184-IBM Turbo Okidata ML 192 Okidata ML 192 Plus Okidata ML 192-IBM Okidata ML 193 Okidata ML 193 Plus Okidata ML 193-IBM Okidata ML 292 Okidata ML 292-IBM Okidata ML 293 Okidata ML 293-IBM Okidata ML 320 Okidata ML 320-IBM Okidata ML 321 Okidata ML 321-IBM Okidata ML 520 Okidata ML 520-IBM Okidata ML 521 Okidata ML 521-IBM Olivetti DM 95 Olivetti DM 109 Olivetti DM 119 Olivetti DM 209 L Olivetti DM 309 Olivetti DM 309 S Olivetti DM 309 L Olivetti DM 309 SL Panasonic KX-P1081 Panasonic KX-P1150 Panasonic KX-P1170 Panasonic KX-P1180 Panasonic KX-P1695 Panasonic KX-P2180 Seikosha SP-1900 Seikosha SP-1900+ Seikosha SP-2415 Seikosha SP-2400 Seikosha SP-2000 Star FR-15 Star FR-10 Star LC-10 Star LC-10 Colour Star LC-15 Star LC-20 Star LC-100 Colour Star LC-200 Star NL-10 Star NX-1000 Star NX-1000 Rainbow Star NX-1001 Star NX-1020 Rainbow Star NX-1500 Star XR-1000 Star XR-1020 Star XR-1500 Star XR-1520 Star ZA-200 Star ZA-250 REFERENCES ========== For more information about printer metrics, please see the following articles in the Microsoft Knowledge Base: Q166016 WD97: Word Compatibility Options Described Q163189 WD97: Text in Shaded Table Missing Printing to NT Servers Q160068 WD97: Optimizing Microsoft Word 97 Q118586 WD: Footnote Moved to Next Page Additional query words: SR1 release1 8.0 8.00 ====================================================================== Keywords : kbprint word97 kbtable Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. 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