DOCUMENT:Q161292 14-NOV-2000 [word97] TITLE :WD97: Undo Insert Page Numbers Causes Word To Hang PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbualink97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== Word hangs (Not Responding) when an Undo is performed to remove Insert Page Numbers in a section that has "Same as Previous" turned off. WORKAROUND ========== Do not perform an Undo. Delete the page number instead. NOTE: Use this procedure if the page numbers were added by clicking Page Numbers on the Insert menu. To Delete the Page Number ------------------------- 1. On the View menu, click Header and Footer. 2. Change to the header or footer that contains the page number. 3. Move the mouse cursor over the page number until you get the four arrow cursor, and then click once. This will select the frame that contains the page number. 4. Delete the selected frame. STATUS ====== Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. MORE INFORMATION ================ An Undo can be done by either of the following: - Clicking the Undo button on the Standard toolbar. -or- - Pressing the keyboard combination CTRL+Z. For more information on Undo: Click the Office Assistant, type "What is the Undo button?", and then click Search. Click the topic "Undo mistakes". For additional information, please see the following article(s) in the Microsoft Knowledge Base: Q157935 Keyboard Shortcuts for Word 97 Additional query words: 8.0 word8 word97 ====================================================================== Keywords : kbualink97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.