DOCUMENT:Q172488 18-NOV-2000 [word97] TITLE :WD97: Unexpected Results When Clicking Between Text Form Fields PRODUCT :Word 97 for Windows PROD/VER:: OPER/SYS: KEYWORDS:kbusage kbdta kbfield word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you click a text form field, one of the following problems may occur: - An Entry or Exit macro may not run. -or- - A form field of type Calculation may not update. CAUSE ===== This problem only occurs when the text form field contains text, a number, or spaces, and you use the mouse to move the insertion point between form fields. RESOLUTION ========== To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site: http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2. For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base: Q265374 WD97: Post Service Release Fixes for Word 97 WORKAROUND ========== To work around this problem, instead of using the mouse, press TAB to move the insertion point between form fields. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 2000. MORE INFORMATION ================ For more information about adding form fields to your document, click the Office Assistant, type "How do I add form fields?", click Search, and then click to view "Insert form fields or ActiveX controls in a form." For more information about running a macro with a form field, click the Office Assistant, type "How do I set a macro on a form field?", click Search, and then click to view "Automate your form." NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base: Q120802 Office: How to Add/Remove a Single Office Program or Component Additional query words: 8.0 8.00 formfields calculate ====================================================================== Keywords : kbusage kbdta kbfield word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : : Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.