DOCUMENT:Q163254 14-NOV-2000 [word97] TITLE :WD97: Valupk8.hlp Topic for Macintosh Converter Incorrect PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== The topic for the Microsoft Word 97 converter found in the Valupk8.hlp states that the Microsoft Word 97 converter converts documents from Microsoft Word 97 format to the Macintosh format. This information is incorrect. WORKAROUND ========== In Word 97, save the document you want to open on the Macintosh to a format supported by your Macintosh program. For example: To save a Word 97 document to Microsoft Word 5.1 for the Macintosh document format: 1. In Word 97, on the File menu, click Save As. 2. In the "Save As Type" box, click a format supported by your Macintosh program. STATUS ====== Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ The Microsoft Word 97 converter will not install on the Macintosh and will not convert documents from Microsoft Word 97 format to the Macintosh. Additional query words: 97 ====================================================================== Keywords : Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.