DOCUMENT:Q167219 14-NOV-2000 [word97] TITLE :WD97: Word Hangs When You Open Version of Protected Document PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbusage word97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using the versioning feature in Word 97 with a protected document containing form fields, Word 97 may hang when you open an earlier version of the document. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ Versioning allows you to maintain a working history of a document. With this feature, you can see exactly who did what to a document and when. You can also enter descriptive text about the changes made in each version. All the versioning information is stored within the document, so you don't need to maintain and track multiple copies of the document REFERENCES ========== For more information on using the versioning feature in Word 97, please see the following article in the Microsoft Knowledge Base: Q157775 WD97: Can't Save Version for Read-Only Document Q162989 WD97: Can't Save Versions of Word Document from Office Binder Q165739 WD97: How Word Determines the Name of a Saved Version Q159730 WD97: Word 97 Doesn't Save Version When Document Is Closed Q157477 WD97: Features Not Available During Web Authoring For more information about "versioning," click the Office Assistant, type "versioning," click Search, and then click one of the following topics: - Review version information for a file. - Delete one or more versions of a document. For more information about "form fields," click the Office Assistant, type "form fields," click Search, and then click one of the topics. NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base: Q120802 Office: How to Add/Remove a Single Office Program or Component Additional query words: ====================================================================== Keywords : kbusage word97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.