DOCUMENT:Q179256  14-NOV-2000  [word97]
TITLE   :WD97: Word Mail Merge Hangs Using Access Parameter Query
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:word97 kbmerge

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The information in this article applies to:

 - Microsoft Word 97 for Windows 
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SYMPTOMS
========

Word may appear to stop responding when you do a mail merge using a Microsoft
Access parameter query.

NOTE: A Microsoft Access parameter query prompts you to enter certain criteria
each time the query runs.

CAUSE
=====

This behavior occurs because Word is waiting for you to type information into
the Microsoft Access parameter query input box.

WORKAROUND
==========

Press ALT+TAB to switch to the Microsoft Access parameter query input box, type
the required text, and then click OK.

NOTE: If you save your mail merge main document as a template, and then create a
new document based on the template, the Microsoft Access parameter query will
prompt you without requiring you to press ALT+TAB.

MORE INFORMATION
================

For additional information, please see the following articles in the Microsoft
Knowledge Base:

   Q155487 WD: Mail Merge Using a Microsoft Access Parameter Query

   Q110653 WD: Queries Tab Not Available When Using Access via ODBC

Additional query words:

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Keywords          : word97 kbmerge 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

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