WD98: Low Memory Error Messages When You Start Word

• Microsoft Word 98 Macintosh Edition

SYMPTOMS

Microsoft Word starts but then hangs (stops responding), reacts sluggishly, or generates one of the following error messages:

   Microsoft Word could not be opened because its current memory size of
   <size specified>K is too low. To open Microsoft Word, first select Get
   Info and raise the Minimum and Preferred memory sizes to at least
   9,000K.

   -or-

   Not enough memory available to run Word.

CAUSE

This problem occurs if the amount of memory allocated to Word 98 for the Macintosh is less than 9,000 kilobytes (KB).

WORKAROUND

To solve this problem, follow these steps:

1. Quit Word.

2. Click the Word icon to select it.

3. On the File menu, click Get Info.

4. Adjust the Preferred Size so that it is at least equal to the Suggested Size (9,000K for Word 98).

MORE INFORMATION

If you allocate less than 6000K to Word, Word produces the message:

   You have set the Minimum size below 6000K, which may cause "Microsoft
   Word 98" to crash. Are you sure you want to continue?

   'Microsoft Word' could not be opened, because its current memory size of
   <size specified>K is too low. To open 'Microsoft Word,' first select Get
   Info and raise the Minimum and Preferred memory sizes to at least 6000K.