ID: Q155346
The information in this article applies to:
When you open a Word 6.0/7.0 document in Microsoft Word for Windows 2.0x, you may receive the following error messages:
Microsoft Word 6.0 Conversion: Not enough memory to complete operation
followed by:
Microsoft Word: Word cannot open the document (<path> <filename>)
This problem occurs if the document contains a bookmark.
Save the document from Word 6.x/7.0 as a "Word for Windows 2" document. Use one of the following procedures to save the document.
Method 1: If you are using Word 6.0:
a. In Word 6.0, open the document.
b. On the File menu, click Save As.
c. In the Save As dialog box, select the "Word for Windows 2.0"
file type, and click OK.
Method 2: If you are using Word 7.0:
a. In Word 7.0, open the document.
b. On the File menu, click Save As.
c. In the Save As dialog box, select the "Word 2.x for Windows
(*.doc)" file type, and click the Save button.
Microsoft Word for Windows 2.0 does not contain a converter for Word 6.x/7.0 documents. There is a supplemental converter file required for Word 2.0 to convert these documents. This converter contains the problem as listed above when running it under Windows 95.
For additional information, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q105318
TITLE : WD: How to Obtain a Word 6.x/7.0 Converter for Use with Word
2.x
Additional query words: insufficient
Version : 2.0 2.0a 2.0a-cd 2.0b 2.0c
Platform : WINDOWS
Last Reviewed: January 20, 1999