DOCUMENT:Q131808 14-OCT-1999 [msnetwork] TITLE :No Messages Appear in Active Chat Session PRODUCT :The Microsoft Network PROD/VER:1.00 1.05 1.2 1.3 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.0, 1.05, 1.2, 1.3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are participating in a chat session, you may experience the following problems: - Messages stop appearing. - Any messages you send disappear. CAUSE ===== There are two possible causes: - The chat server has stopped responding (hung). No error message is generated when this occurs. - The chat server has been taken offline for maintenance. You do not receive a notification. RESOLUTION ========== Exit and re-enter the chat session. This starts the chat session on another server. If re-entering the chat session does not work, the chat servers are offline for maintenance. Additional query words: 1.2 msn ====================================================================== Keywords : Technology : kbMSNSearch kbMSN130 kbMSN105 kbMSN120 Version : 1.00 1.05 1.2 1.3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.