DOCUMENT:Q134361  13-OCT-1999  [msnetwork]
TITLE   :MSN Error Message: Unable to Set the Internet Phone Number...
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.2,1.3,2.0,2.5
OPER/SYS:
KEYWORDS:kberrmsg kbmsn

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The information in this article applies to:

 - The Microsoft Network versions 1.2, 1.3, 2.0, 2.5 
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SYMPTOMS
========

When you attempt to connect to MSN, The Microsoft Network, you may receive the
following error message:

   Unable to set the Internet phone number because of the following error:

   The device does not exist.

CAUSE
=====

This behavior can occur after you delete a modem and add a different one.

RESOLUTION
==========

To work around this issue, follow these steps:

1. Click OK in the error message box.

2. If you were signing up, sign up again. If you were signing in, return to the
   Sign-In screen.

3. Click Settings.

4. Click OK.

MORE INFORMATION
================

For information about another issue that can cause the same symptoms described
in this article, see the following article in the Microsoft Knowledge Base:

   Q127138 S3 Video Driver Conflicts with COM4

Additional query words: msn pcmcia

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Keywords          : kberrmsg kbmsn 
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN250 kbMSN120
Version           : WINDOWS:1.2,1.3,2.0,2.5
Issue type        : kbprb

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