DOCUMENT:Q134375 08-OCT-1999 [msnetwork] TITLE :Changing Password Clears the Remember My Password Check Box PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.2,1.3,2.0,2.5 OPER/SYS: KEYWORDS:kbenv kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.2, 1.3, 2.0, 2.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you click the Remember My Password check box to select it in the MSN, The Microsoft Network Sign-In screen, the check box may be cleared the next time you sign in to MSN. Also, the number of asterisks in the Password box may be different from the length of your password. CAUSE ===== These symptoms may occur when you use a password to log on to Windows 95/98 and change your MSN password to a password with 16 characters. NOTE: The Remember My Password option works with a long password for MSN if you do not use a password to log on to Windows 95/98; however, if you do not use a Windows 95/98 password, you cannot use the user profiles feature of Windows 95/98. RESOLUTION ========== If you use a password to log on to Windows 95/98, you have two options: - Always enter your MSN password, and do not use the Remember My Password option. - Change your MSN password to less than 16 characters. Additional query words: msn pass word ====================================================================== Keywords : kbenv kbmsn Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN250 kbMSN120 Version : WINDOWS:1.2,1.3,2.0,2.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.