DOCUMENT:Q137867  07-OCT-1999  [msnetwork]
TITLE   :No Postoffice Needed for The Microsoft Network Mail
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.3,2.0,2.5
OPER/SYS:
KEYWORDS:kbfaq

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The information in this article applies to:

 - The Microsoft Network versions 1.3, 2.0, 2.5 
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SYMPTOMS
========

When you open e-mail on MSN, The Microsoft Network, you are asked for the
location of your postoffice.

CAUSE
=====

You have Microsoft Mail installed in your Microsoft Exchange profile. E-mail on
MSN does not use a postoffice.

RESOLUTION
==========

If you are not on a Local Area Network (LAN) that uses Microsoft Mail, Remove
Microsoft Mail from your profile. To remove Microsoft Mail from a profile,
follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Mail And Fax.

3. In the "The following information services are set up in this profile" box,
   click Microsoft Mail.

4. Click Remove, and then click OK.

If you are on a LAN that uses Microsoft Mail, do the following:

Contact your system administrator for your postoffice location. You may also set
up a separate profile for Microsoft Exchange that includes only the Microsoft
Network Online Service in the Information Services for the profile and select
that profile when logging into Microsoft Exchange.

Additional query words: msn

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Keywords          :  kbfaq
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN250
Version           : WINDOWS:1.3,2.0,2.5

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