DOCUMENT:Q139742 13-OCT-1999 [msnetwork] TITLE :Cannot Print Hard Copy of Billing Statement PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.0,1.05,1.2,1.3 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.0, 1.05, 1.2, 1.3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you view your billing statement on MSN, The Microsoft Network, it is not possible to print a hard copy of the statement. RESOLUTION ========== To print a hard copy of your statement, use the following workaround: 1. Open your billing statement. 2. Press ALT+PRINT SCREEN to copy the screen. 3. Open Microsoft Paint (or any other graphics program). 4. On the Edit menu, click Paste. 5. Print the copy of the statement from Paint. Additional query words: 1.2 msn ====================================================================== Keywords : Technology : kbMSNSearch kbMSN130 kbMSN105 kbMSN120 Version : WINDOWS:1.0,1.05,1.2,1.3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.