DOCUMENT:Q140733 14-AUG-1999 [msnetwork] TITLE :Manual Dial Setting Does Not Function After Restarting PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.2,1.3,2.0,2.5,2.51,2.52,2.6 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.2, 1.3, 2.0, 2.5, 2.51, 2.52, 2.6 ------------------------------------------------------------------------------- SYMPTOMS ======== When you configure MSN, The Microsoft Network, so that you can dial manually or use operator assistance, the feature stops functioning after you restart your computer. WORKAROUND ========== To work around this problem, follow these steps: 1. Right-click the MSN icon on your computer desktop, click Properties, and then click Connection Settings. 2. Click Modem Settings, and then click the Options tab. 3. Click the Operator Assisted or Manual Dial check box to clear it, and then click it again to select it. 4. Click OK until you return to Windows. NOTE: You must repeat these steps each time you restart your computer. STATUS ====== Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 1.20 2.00 2.50 2.60 ====================================================================== Keywords : win95 Technology : kbMSNSearch kbMSN200 kbMSN252 kbMSN130 kbMSN251 kbMSN260 kbMSN250 kbMSN120 Version : WINDOWS:1.2,1.3,2.0,2.5,2.51,2.52,2.6 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.