DOCUMENT:Q142733 14-MAR-2002 [msnetwork] TITLE :Cannot Connect To Internet Or MSN With Two Network Cards PRODUCT :The Microsoft Network PROD/VER::1.2,1.3,2.0,2.5,2.51,2.52,2.6 OPER/SYS: KEYWORDS:kbnetwork kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.2, 1.3, 2.0, 2.5, 2.51, 2.52, 2.6 ------------------------------------------------------------------------------- SYMPTOMS ======== When you have two network cards using the TCP/IP protocol installed in your computer, you cannot connect to the Internet or MSN, The Microsoft Network. CAUSE ===== If you have two network cards using TCP/IP, an Internet Protocol (IP) address and Domain Name Server (DNS) address are not assigned when the PPP link required to connect to the Internet is established. RESOLUTION ========== Remove the TCP/IP protocol from one of the network cards to connect to the Internet or MSN. Additional query words: dun 2.00 2.50 2.60 ====================================================================== Keywords : kbnetwork kbmsn Technology : kbMSNSearch kbMSN200 kbMSN252 kbMSN251 kbMSN260 kbMSN250 Version : :1.2,1.3,2.0,2.5,2.51,2.52,2.6 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.