DOCUMENT:Q148247  13-OCT-1999  [msnetwork]
TITLE   :V-Chat Environment Installation Cannot Find File Specified
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.2,1.3
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - The Microsoft Network versions 1.2, 1.3 
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SYMPTOMS
========

When you attempt to install a V-Chat environment on MSN, The Microsoft Network,
you may receive the following error message:

   C:\progra~1\themic~1\Custom Applications\MCAST_BB.exe/i 71246:arches.inf
   The system cannot find the file specified

   MSN Custom Application Loader&Launcher
   Error! Unable to launch Program/Setup

CAUSE
=====

The Mcast_bb.exe file is not installed and registered properly. This file is
used to set up V-Chat environments for the first time.

RESOLUTION
==========

A fix for this problem is located in the V-Chat forum on MSN (the Go word is
"v-chat"). See the V-Chat Frequently Asked Questions document or the First Time
User Guide for a shortcut to the fix.

Additional query words: msn vchat

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Keywords          :  
Technology        : kbMSNSearch kbMSN130 kbMSN120
Version           : WINDOWS:1.2,1.3

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