DOCUMENT:Q148489 02-MAR-2001 [msnetwork] TITLE :MPI: HOW & WHY WINDOWS 95 Corrections and Comments PRODUCT :The Microsoft Network PROD/VER::1.0 OPER/SYS: KEYWORDS:kbdocerr ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSPRESS Microsoft Windows 95 How and Why ISBN 1-55615-106-1, version 1.0 ------------------------------------------------------------------------------- SUMMARY ======= This article contains comments, corrections, and information on known errors relating to the Microsoft Press book "Microsoft Windows 95 How & Why." The following topics are covered: - No setup instructions and no AutoRun - Error: "The specified Softness is invalid" on AT&T Globalist - Error: "Incompatible Database Version" MORE INFORMATION ================ In addition to a description of the book's problems, each entry in this document might also include sections labeled "Correction" and "Comments." Please note that the "Correction" section is worded for correcting the book and does not necessarily address the problem introduced by the book error. The "Comments" section contains specific information for working around the problem. No setup instructions and no AutoRun ------------------------------------ The CD-ROM instructions only mention that you insert the CD-ROM to run this program. However, some computers will not automatically run the CD- ROM. Comments: Some CD-ROM drives are not capable of automatically running CD-ROMs for Windows 95. If your CD-ROM drive does not support AutoRun, use the following steps to create a shortcut for this CD-ROM: 1. Click the right mouse button on the desktop background. Right-clicking the desktop area brings up a menu of tasks to perform. 2. Click New, and then click Shortcut. 3. In the Create Shortcut Wizard, type in the following command line and then click the Next button: "D:\autorun.exe" (without the quotation marks) (Note: Change the drive letter if your CD-ROM drive is not D) 4. Type in the following name for the shortcut, and then click the Finish button: " Windows 95 How&Why CD-ROM " (without the quotation marks) 5. (optional) Move the newly created icon on your desktop by dragging the icon to the desired desktop location. For example, click and hold the left mouse button on the new Windows 95 How&Why CD-ROM shortcut, and then drag the mouse (and shortcut icon) to the top right corner of your desktop screen. After completing these steps, you can run Windows 95 How&Why by inserting the CD-ROM, and then double-clicking on the new Windows 95 How&Why CD-ROM shortcut icon. Error: "The specified Softness is invalid" on AT&T Globalist ------------------------------------------------------------ When running "Windows 95 How and Why" the program displays a splash screen and then displays the following error message: The specified softness is invalid. Comments: This error occurs on Windows 95 configurations that contain corrupted or incompatible hardware drivers. One known cause is old drivers for the AT&T Globalist 375 computer system. This computer comes with a proprietary Digital Signal Processing (DSP) board that functions as a sound card, fax, and modem. The drivers that are provided with the first generation of this PC are 16-bit, and are not completely compatible with Windows 95. To run Windows 95 How & Why successfully on an AT&T Globalist computer, updated 32-bit drivers must be obtained from AT&T. Once the update drivers are installed, How & Why will operate properly. Error: "Incompatible Database Version" -------------------------------------- When running "Windows 95 How and Why" the program displays a splash screen and then displays the following error message: Incompatible database version Comments: This problem occurs on Windows 95 configurations that do not have all of the default support files necessary to run Windows 95 How & Why. The How & Why CD-ROM has a setup program that can reinstall the necessary support files. To correct this problem, perform the following steps: 1. Insert the Windows 95 How & Why CD-ROM into your CD-ROM drive. When the initial screen appears, click the Exit button instead of running the How & Why program. 2. From the Start menu, click Run. 3. Type the following command and then press Enter: " D:\HOW&WHY\SETUP.EXE " (without the quotation marks) Change the CD-ROM drive letter if necessary. 4. Follow the instructions to complete the How & Why setup. To simplify the setup, press the Enter key for each new window until the setup is completed. This will update the files necessary to read the main program database. After completing these steps, remove and re-insert the CD-ROM to start Windows 95 How & Why. Microsoft Press is committed to providing informative and accurate books. All comments and corrections listed above are ready for inclusion in future printings of this book. If you have a later printing of this book, it may already contain most or all of the above corrections. Additional query words: mspress ms_press press bookbug how and why ====================================================================== Keywords : kbdocerr Technology : kbMSPressSearch Version : :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.