DOCUMENT:Q148728 13-OCT-1999 [msnetwork] TITLE :"Navigator Not Found" When Attempting to Open BBS PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.0,1.05,1.2,1.3 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.0, 1.05, 1.2, 1.3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to open a bulletin board (BBS) on MSN, The Microsoft Network, you may receive the following error message: Navigator Not Found. A file needed to complete this task is missing or corrupted. Please reinstall The Microsoft Network. To do so, look up Add/Remove Programs in the Help index. CAUSE ===== This message can occur if Eudora Pro version 2.2 is installed on your computer with Eudora Pro set up to use the Eudora MAPI Server when it is running. RESOLUTION ========== To work around this problem, set the Eudora MAPI Server option to "Never" before you connect to MSN. MORE INFORMATION ================ The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: ====================================================================== Keywords : Technology : kbMSNSearch kbMSN130 kbMSN105 kbMSN120 Version : WINDOWS:1.0,1.05,1.2,1.3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.