DOCUMENT:Q148743 13-OCT-1999 [msnetwork] TITLE :Cannot Complete MSN 1.2 Upgrade If Msnver.txt File Is Missing PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.0,1.05 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.0, 1.05 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the version 1.2 upgrade for MSN, The Microsoft Network, you may receive the following error message: Cannot complete the upgrade. There is not enough disk space available to complete this upgrade. To free disk space, try emptying the Recycle Bin or removing unneeded files from your hard disk. CAUSE ===== If you have sufficient disk space, the Msnver.txt file may be missing. This file contains the version number of MSN, which is 5399 for MSN 1.0 and 5699 for MSN 1.05. RESOLUTION ========== Create the missing Msnver.txt file. To do so, follow these steps: 1. Start an MS-DOS session. 2. Change to the \progra~1\themic~1 folder. 3. Type the following line, and then press ENTER: "copy con:msnver.txt" (without the quotation marks) 4. Type "5399" (without the quotation marks) for MSN 1.0 or "5699" (without the quotation marks) for MSN 1.05. Press CTRL+Z and then press ENTER. After you create the Msnver.txt file, try upgrading to MSN 1.2 again. Additional query words: ====================================================================== Keywords : Technology : kbMSNSearch kbMSN105 Version : WINDOWS:1.0,1.05 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.