DOCUMENT:Q149081 12-OCT-1999 [msnetwork] TITLE :How to Properly Reinstall MSN Version 1.2 PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.0,1.05,1.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.0, 1.05, 1.2 ------------------------------------------------------------------------------- SUMMARY ======= There are some situations that may require you to reinstall MSN, The Microsoft Network. This article describes how to reinstall MSN version 1.2 properly. You can also use the steps in this article to install MSN version 1.2 on a computer that did not previously have MSN version 1.2 installed. MORE INFORMATION ================ Use the following steps to reinstall MSN version 1.2: 1. In Control Panel, double-click Add/Remove Programs. On the Windows Setup tab, click the The Microsoft Network check box to clear it, and then click OK. 2. If Microsoft Plus! for Windows 95 is installed, follow these steps: a. In Control Panel, double-click Add/Remove Programs. b. On the Install/Uninstall tab, click Microsoft Plus! For Windows 95, and then click Add/Remove. c. Click Add/Remove. d. Click the Internet Jumpstart Kit check box to clear it, and then click Continue. e. When you are prompted to confirm the removal, click Yes. NOTE: If you have downloaded and installed any Microsoft Internet Explorer updates, you do not have to remove the update. You need to remove only the Internet Jumpstart Kit. 3. Reinstall MSN. To do so, follow the instructions in step 1. Click the The Microsoft Network check box to select it (instead of clearing it). 4. If Microsoft Plus! is installed, reinstall the Internet Jumpstart Kit. To do so, follow the instructions in step 2. In step D, click the Internet Jumpstart Kit check box to select it (instead of clearing it). When you reinstall the Internet Jumpstart Kit, Internet Explorer version 1.0 is installed. If you have downloaded and installed an update to Internet Explorer, reinstall the update now. NOTE: If you reinstall the Internet Jumpstart Kit out of the order outlined in these steps, you may be prompted to update to MSN version 1.2 when you connect to MSN even if you have already done so. If this occurs, see the following article in the Microsoft Knowledge Base for instructions: Q141370 Installing Microsoft Plus! After MSN 1.2 Overwrites Msnver.txt 5. Double-click the MSN icon on the desktop to connect to MSN. Once the connection is established, you are prompted to upgrade to MSN version 1.2. Allow MSN to update your computer to version 1.2. NOTE: You cannot use MSN until you upgrade to version 1.2. Additional query words: ====================================================================== Keywords : Technology : kbMSNSearch kbMSN105 kbMSN120 Version : WINDOWS:1.0,1.05,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.