DOCUMENT:Q149686 13-OCT-1999 [msnetwork] TITLE :Cannot Navigate from Online Viewer Titles at 2400 bps PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.2,1.3 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.2, 1.3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you connect to MSN, The Microsoft Network, at 2400 bps and open an Online Viewer title such as MSN Today, you may be unable to close the title or to navigate to another location on MSN. CAUSE ===== Online Viewer titles are designed to function at modem speeds higher than 2400 bps. You may be able to navigate, but it will be very slow. RESOLUTION ========== To close an Online Viewer title, press CTRL+ALT+DELETE to open the Close Program dialog box. Click the title, and then click End Task. To prevent this problem, connect to MSN at a modem speed greater than 2400 bps. Additional query words: ====================================================================== Keywords : Technology : kbMSNSearch kbMSN130 kbMSN120 Version : WINDOWS:1.2,1.3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.