DOCUMENT:Q150754 22-OCT-1999 [mastering] TITLE :Mastering Visual C++, Mastering Access: No CD Key PRODUCT :Microsoft Mastering Series PROD/VER::1.0 OPER/SYS: KEYWORDS:kbmm kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSPRESS Mastering Microsoft Visual C++ ISBN 1-55615-914-5, version 1.0 - MSPRESS Mastering Microsoft Access Programming ISBN 1-55615-912-9, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Setup for the Mastering programs listed at the top of this article, you receive the following prompts: ...locate ten-digit CD key number and enter it in the space below. -and- You can find this number on the sticker on the back of your CD case. However, no sticker is on the back of your compact disc case, and you are unable to install the application. CAUSE ===== The CD Key number was not included on the back of the CD case. The CD key number is required for Setup to proceed; without this number, Setup fails. RESOLUTION ========== Use the following number when you are prompted for your CD KEY number: 900-2255777 STATUS ====== Microsoft has confirmed this to be a problem in the products listed at the top of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 1995 multi media multimedia multi-media mmtitles ====================================================================== Keywords : kbmm kbsetup Technology : kbMSPressSearch kbZNotKeyword2 Version : :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.