DOCUMENT:Q151085  09-JUN-2001  [mastering]
TITLE   :Mastering Visual C++: Help/Print Closes Unexpectedly
PRODUCT :Microsoft Mastering Series
PROD/VER::1.0,1.0a; WINDOWS:95
OPER/SYS:
KEYWORDS:kbmm

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - MSPRESS Mastering Microsoft Visual C++ ISBN 1-55615-914-5, versions 1.0, 1.0a 
 - the operating system: Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to change your printer properties while you try to print a Help
topic from Microsoft Mastering Visual C++, the Help window and the Print dialog
box close without warning. Changes made to the printer properties are not
preserved.

This occurs when you open and then close the Print Properties dialog box.

WORKAROUND
==========

To change printer properties, do the following:

1. Click the Start button, point to Settings, and then click Printers.

2. With your right mouse button, click the printer you want to use, and then
   click Properties.

3. Change the printer properties.

MORE INFORMATION
================

This behavior does not occur on systems running Microsoft Windows NT.

STATUS
======

Microsoft has confirmed this to be a problem in Mastering Microsoft Visual C++,
version 1.0. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00 multi media multimedia multi-media mmtitles

======================================================================
Keywords          : kbmm 
Technology        : kbMSPressSearch kbOSWin95 kbOSWinSearch kbZNotKeyword2
Version           : :1.0,1.0a; WINDOWS:95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.