DOCUMENT:Q151340 14-OCT-1999 [msnetwork] TITLE :Cannot Use "@msn.com" in Personal Address Book PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.2,1.3 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.2, 1.3 ------------------------------------------------------------------------------- SYMPTOMS ======== Mail that you send to another member of MSN, The Microsoft Network, may be returned as undeliverable when you address the mail using your personal address book. CAUSE ===== This problem occurs if you create a personal address book entry for an MSN member and include the domain (@msn.com) in the Member ID box. RESOLUTION ========== When you create a personal address book entry for an MSN member, do not include the domain (@msn.com) in the Member ID box. Additional query words: msn ====================================================================== Keywords : Technology : kbMSNSearch kbMSN130 kbMSN120 Version : WINDOWS:1.2,1.3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.