DOCUMENT:Q153268 13-OCT-1999 [msnetwork] TITLE :Cannot Install V-Chat Update While Running V-Chat PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.2,1.3,2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.2, 1.3, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to run Setup for V-Chat, you may receive the following error message: A read only file C:\progra~1\themic~1\v-chat\v-chat.exe was found while attempting to copy files to the destination location. To overwrite, click Yes, otherwise click No. If you click Yes, you receive the following error message: File Transfer Error. Please check the target disk drive and try again. Error 37. If you click No, Setup stops running. CAUSE ===== You are running a V-Chat environment while attempting to install a new version of V-Chat. RESOLUTION ========== Close all V-Chat environments before installing a new version of V-Chat. Additional query words: msn ====================================================================== Keywords : Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN120 Version : WINDOWS:1.2,1.3,2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.