DOCUMENT:Q153472 13-OCT-1999 [msnetwork] TITLE :Japanese MSN: Incorrect Access Numbers May Be Displayed PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using the Japanese version of Windows 95 and MSN, The Microsoft Network, and you select a country other than Japan in the Regional Settings tool in Control Panel, the access numbers displayed when you click Connection Settings in MSN may not be the correct numbers for the selected region. As a result, you may inadvertently select a long distance phone number. RESOLUTION ========== To resolve this issue, follow these steps: 1. In Control Panel, double-click Regional Settings. 2. On the Regional Settings tab, click Japan, and then click OK. 3. Go to Connection Settings and select an access number. MORE INFORMATION ================ This problem occurs only in MSN 1.0 and is fixed in later versions. Therefore, this problem is an issue when you are signing up for MSN using the version of MSN included with Windows 95. However, if you select an incorrect access number during sign-up and then upgrade to a later version of MSN, MSN continues to dial the incorrect access number unless you return to Connection Settings and select another access number. Additional query words: ====================================================================== Keywords : Technology : kbMSNSearch Version : WINDOWS:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.