DOCUMENT:Q156535 13-OCT-1999 [msnetwork] TITLE :Cannot Open Phone Book File After Using Internet Setup Wizard PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.2,1.3,2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.2, 1.3, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you remove the Dial-Up adapter using the Add/Remove Programs tool in Control Panel and run the Internet Setup Wizard by double-clicking the Internet Explorer icon, you may receive the following error message when you attempt to connect to MSN, The Microsoft Network: Unable to set the Internet phone number because of the following error: Cannot open the phone book file. You may also receive this message: Cannot open the phone book file. CAUSE ===== The changes made by the Internet Setup Wizard are not effective until you restart the computer. RESOLUTION ========== Restart the computer. MORE INFORMATION ================ If you run the Internet Setup Wizard by double-clicking the The Microsoft Network icon instead of double-clicking the Internet Explorer icon, you are prompted to restart your computer and the system is set up correctly. Additional query words: ====================================================================== Keywords : Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN120 Version : WINDOWS:1.2,1.3,2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.