DOCUMENT:Q157751 07-OCT-1999 [msnetwork] TITLE :Cannot Open Internet Site When Connecting to MSN PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS:kbenv kberrmsgkbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you connect to MSN, The Microsoft Network, you may receive the following error message: Internet Explorer cannot open the Internet site http:// The parameter is incorrect. CAUSE ===== The Program Viewer controls may be damaged. RESOLUTION ========== Replace the Program Viewer controls. To do so, follow these steps: 1. Click Start, point to Find, and then click Files Or Folders. 2. In the Named box, type "msn.ini" (without quotation marks), and then click Find Now. 3. Right-click the Msn.ini file in the list of found files, and then click Delete. 4. Insert the MSN 2.0 CD-ROM into the CD-ROM drive. If the Auto Insert Notification option is turned on, close the Welcome To MSN window that opens on the desktop. 5. Double-click My Computer. 6. Right-click the CD-ROM drive icon, and then click Explore. 7. Double-click the Msnsetup folder. 8. Double-click the Compnts folder. 9. Double-click the Coreui.exe file. 10. If you are prompted to restart the computer, click Yes. Additional query words: msn ====================================================================== Keywords : kbenv kberrmsg kbfaq Technology : kbMSNSearch kbMSN200 Version : WINDOWS:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.