DOCUMENT:Q164682 12-OCT-1999 [msnetwork] TITLE :Dial-Up Networking Prompt Trying to Connect to MSN PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS:kbenv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you double-click the MSN icon to connect to MSN, The Microsoft Network, you may receive the following message: Select the Dial-Up Networking connection to use to dial the Internet CAUSE ===== This behavior can occur if your MSN connection settings are not properly configured to use the MSN access numbers. RESOLUTION ========== To resolve this issue and connect normally to MSN, follow these steps: 1. Use the right mouse button to click the MSN icon on the desktop, and then click Connection Settings on the menu that appears. 2. Make sure the connection settings are set to "MSN is my dial-up Internet access provider." 3. Click Access Numbers. 4. Select access numbers in your area for the primary and backup numbers. 5. Click OK, and then click OK again to finish the settings. 6. Double-click the MSN icon. Additional query words: ====================================================================== Keywords : kbenv Technology : kbMSNSearch kbMSN200 Version : WINDOWS:2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.