DOCUMENT:Q168679 14-OCT-1999 [msnetwork] TITLE :MSN Viewer Does Not Maximize 1600 x 1200 Video Resolution PRODUCT :The Microsoft Network PROD/VER:2.0 OPER/SYS: KEYWORDS:kbdisplay ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== MSN Program Viewer cannot be maximized in 1600 x 1200 video resolution in MSN, The Microsoft Network, version 2.0. RESOLUTION ========== To work around this problem, set the video resolution to a lower setting by following these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Display. 3. Click the Settings tab. 4. Move the Desktop Area slider to a lower setting, and then click OK. 5. When you are prompted to restart your computer, click Yes. STATUS ====== Microsoft has confirmed this to be a problem in MSN, The Microsoft Network, version 2.0. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: msn ====================================================================== Keywords : kbdisplay Technology : kbMSNSearch kbMSN200 Version : 2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.