DOCUMENT:Q170689 25-JUL-2000 [mspress] TITLE :Help Author Kit Incompatible With Microsoft Word 97 PRODUCT :Microsoft Press PROD/VER:: OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSPRESS Microsoft Windows 95 Help Authoring Kit ISBN 1-55615-892-0 ------------------------------------------------------------------------------- SYMPTOM ======= Microsoft Windows 95 Help Authoring Kit, ISBN 1-55615-892-0, contains a procedure which produces the following error when the steps on pages 18 through 29 are completed: Processing TOPICS\myhelp.rtf HC4002: Warning: The RTF file TOPICS\myhelp.rtf is corrupted at offset 286. HC4005: Warning: The .\myhelp.hlp help file has not been created. MORE INFORMATION ================ Microsoft Word 97 produces a rich text file that is incompatible with Microsoft Help Compiler 4.0. For more information on this problem, please see the following article(s) in the Microsoft Knowledge Base: Q164012 Error Compiling Word 97 RTF in Help Compiler, Help WorkShop. Microsoft is aware of this problem and has produced a new version of the Microsoft Help Compiler that will work correctly with Microsoft Word 97 files. Version 4.03 of the Help Compiler is now available for free download from Microsoft. Future reprints and editions of the Microsoft Windows 95 Help Authoring Kit will include the corrected compiler. RESOLUTION ========== The self-extracting archive file, Hcwsetup.exe, contains the Microsoft Help Workshop version 4.03 and instructions for installing this program. The following file is available for download from the Microsoft Download Center: HCWSETUP.EXE (http://download.microsoft.com/download/win95/MSPRESS/1.0/W9X/EN-US/hcwsetup.exe) For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file. Microsoft Press is committed to providing informative and accurate products. This file is ready for inclusion in future printings of this book. If you have a later printing of this book, the practice disc might already contain version 4.03 of the Microsoft Help Workshop. Additional query words: mspress ms_press press bookbug kb3rdparty ====================================================================== Keywords : kbinterop Technology : kbMSPressSearch Version : : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.