DOCUMENT:Q171699 13-OCT-1999 [msnetwork] TITLE :Error Message: Active Content Is Causing a Sharing Violation PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS:kbenv kberrmsg kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are installing MSN, The Microsoft Network, you may receive the following error message when the installation program attempts to download ActiveX controls: Active content is causing a sharing violation. CAUSE ===== The MSN safety level may be set to High, preventing the download of active content. RESOLUTION ========== Reduce the MSN safety level to None so you can download the necessary ActiveX controls. To do so, follow these steps: 1. Right-click the MSN icon on the desktop, and then click Properties. 2. On the Security tab, click Safety Level. 3. Click None, and then click OK. 4. Click OK. 5. Connect to MSN to download the necessary ActiveX controls and finish installing the MSN software. After the MSN software is installed, you may want to set the MSN safety level back to High. To do so, follow steps 1-4 above, but click High in step 3 instead of None. Additional query words: ====================================================================== Keywords : kbenv kberrmsg kbsetup Technology : kbMSNSearch kbMSN200 Version : WINDOWS:2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.