DOCUMENT:Q172494 12-OCT-1999 [msnetwork] TITLE :Err Msg: Connection Manager Needs More Files to Install. PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.5 (OEM Release) OPER/SYS: KEYWORDS:kberrmsg kbsetup kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 2.5 (OEM Release) ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message: Connection Manager needs more files to install. CAUSE ===== The MSN software may not be fully installed. RESOLUTION ========== To resolve this issue, you must complete the installation of the MSN software. To do so, insert the MSN 2.5 CD-ROM into the CD-ROM drive. At this point, if the MSN installation screen does not open automatically, follow these steps: 1. Click Start, point to Find, and then click "Files or Folders". 2. In the Named box, type msnstart.exe. 3. In the Look In box, click the CD-ROM drive, and then click Find Now. 4. Double-click the Msnstart.exe file in the list of found files. 5. Follow the installation instructions on the screen. 6. When you are prompted to restart the computer, click Yes. Additional query words: 2.50 msnet msnetwork microsoft-net m.s.n. ====================================================================== Keywords : kberrmsg kbsetup kbmsn Technology : kbMSNSearch kbMSN250OEM Version : WINDOWS:2.5 (OEM Release) Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.