DOCUMENT:Q172793  09-OCT-1999  [msnetwork]
TITLE   :Cannot Establish Initial Connection to MSN
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5
OPER/SYS:
KEYWORDS:kbenv kbtlc kbmsn

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The information in this article applies to:

 - The Microsoft Network version 2.5 
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SYMPTOMS
========

The first time you attempt to connect to MSN, The Microsoft Network, you may be
unable to establish a connection.

CAUSE
=====

You may not have selected any MSN access numbers.

RESOLUTION
==========

To resolve this issue, select the appropriate MSN access numbers for your area.
To do so, use the following steps:

1. Right-click the MSN icon on the desktop, and then click Connection Settings.

2. On the Dialing tab, click Phone Book next to the Phone Number box.

3. Click the appropriate access number for your area, and then click OK.

4. On the Dialing tab, click Phone Book next to the Backup Number box.

5. Click the appropriate backup access number for your area, click OK, and then
   click OK.

Additional query words: msnet msnetwork microsoft-net m.s.n.

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Keywords          : kbenv kbtlc kbmsn 
Technology        : kbMSNSearch kbMSN250
Version           : WINDOWS:2.5
Issue type        : kbprb

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