DOCUMENT:Q172822 21-MAR-2001 [msnetwork] TITLE :Correct Modem Is Not Used To Connect to MSN PRODUCT :The Microsoft Network PROD/VER::2.6,5.0,5.1,5.2 OPER/SYS: KEYWORDS:kbenv kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 2.6, 5.0, 5.1, 5.2 ------------------------------------------------------------------------------- SYMPTOMS ======== The modem that you selected when you installed MSN, The Microsoft Network, may not be the modem that is used when you attempt to connect to MSN. CAUSE ===== Connection Manager may be configured to use another modem. RESOLUTION ========== Configure Connection Manager to use the correct modem. To do so, use the following steps: 1. Right-click the MSN desktop icon, and then click Connection Settings. 2. On the Dialing tab, in the Connect Using box click the correct modem, and then click OK. Additional query words: msnet msnetwork microsoft-net m.s.n. kbimu ====================================================================== Keywords : kbenv kbmsn Technology : kbMSNSearch kbMSN520 kbMSN510 kbMSN500 kbMSN260 Version : :2.6,5.0,5.1,5.2 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.