DOCUMENT:Q172978  08-SEP-1999  [msnetwork]
TITLE   :Err Msg: Iexplore Caused a Stack Fault in Module Kernel32.dll.
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5,2.51
OPER/SYS:
KEYWORDS:kberrmsg kbmsn

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The information in this article applies to:

 - The Microsoft Network versions 2.5, 2.51 
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SYMPTOMS
========

When you resize the Chat window in MSN, The Microsoft Network, you may receive
the following error message:

   This program has performed an illegal operation and will be shut down. If the
   problem persists, contact the program vendor.

If you click Details, you see the following message:

   Iexplore caused a stack fault in module Kernel32.dll.

CAUSE
=====

This behavior can occur when you resize the Chat window in MSN while MSN is
accessing information over the Internet.

WORKAROUND
==========

To workaround this issue, you can upgrade to MSN version 2.6 and this problem
will not occur. This CD-ROM is currently available to MSN members free of
charge.

STATUS
======

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

When an error occurs in Windows that involves a Windows core file such as
Kernel32.dll, we recommend that you shut down and restart the computer.

Additional query words: msnet msnetwork microsoft-net m.s.n. 2.50 2.51

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Keywords          : kberrmsg kbmsn 
Technology        : kbMSNSearch kbMSN251 kbMSN250
Version           : WINDOWS:2.5,2.51
Issue type        : kbprb

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Copyright Microsoft Corporation 1999.