DOCUMENT:Q173836 08-MAY-2001 [mspress] TITLE :Learn VB Now Hangs With IE 4.0 Platform Preview PRODUCT :Microsoft Press PROD/VER:: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual Basic Learning Edition for Windows ------------------------------------------------------------------------------- ******************************************************************** BETA INFORMATION BETA INFORMATION BETA INFORMATION BETA This article discusses a Beta release of a Microsoft product. The information in this article is provided as is and is subject to change without notice. No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release. BETA INFORMATION BETA INFORMATION BETA INFORMATION BETA ******************************************************************** SYMPTOMS ======== When you attempt to run "Learn Visual Basic Now" on a computer with Microsoft Internet Explorer 4.0 Platform Preview installed, you may encounter the following error: Access Violation. "Learn Visual Basic Now" will then close. CAUSE ===== This error message is caused by a problem in the Platform Preview of Microsoft Internet Explorer 4.0. This problem has been corrected in later builds of Internet Explorer 4.0. WORKAROUND ========== To use "Learn Visual Basic Now," uninstall the Platform Preview of Microsoft Internet Explorer 4.0 by using the following steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. Click to select the first "Internet Explorer 4.0" option and click Add/Remove. 4. Repeat for each Internet Explorer 4.0 option. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft product listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: mspress ms_press press bookbug 1-57231-551-2 ====================================================================== Keywords : Technology : kbVBSearch kbAudDeveloper kbZNotKeyword6 kbZNotKeyword2 Version : : Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.