DOCUMENT:Q174062 08-MAY-2002 [msnetwork] TITLE :Internet Mail Enhancement Patch Needed to Use Outlook 97 w/MSN PRODUCT :The Microsoft Network PROD/VER::2.5,2.51,2.52,2.6,5.0,5.1 OPER/SYS: KEYWORDS:kbtool kbtlc kbmsnkbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 2.5, 2.51, 2.52, 2.6, 5.0, 5.1 - Microsoft Outlook 97 ------------------------------------------------------------------------------- SUMMARY ======= To use Microsoft Outlook 97 to send and receive e-mail using MSN, The Microsoft Network, you must install the Internet Mail Enhancement Patch Final Release. NOTE: You do not need this patch if you want to use Outlook Express with MSN 2.5. You also do not need the patch if you want to use Outlook 97 with MSN version 2.0. MORE INFORMATION ================ To install the Internet Mail Enhancement Patch Final Release, follow these steps: 1. Visit the following Microsoft Web site: http://office.microsoft.com/downloads/9798/outlimep.aspx 2. Follow the instructions to download the Internet Mail Enhancement Patch Final Release. 3. When you are prompted to Open or Save To Disk, click Open. 4. Finish installing the Internet Mail Enhancement Patch Final Release, disconnect from the Internet, and then restart your computer. Configuring Outlook 97 After Installing the Internet Mail Enhancement Patch Final Release ----------------------------------------------------------------------------------------- To configure Outlook 97 after installing the Internet Mail Enhancement Patch Final Release with an MSN Post Office Protocol (POP3) mail server, use the following steps: 1. Start Outlook 97; on the Tools menu, click Services. 2. Click Add, click the Internet E-mail information service, and then click OK. 3. Under Mail Account, type a name for the server (for example, MSN POP3 Mail Server). 4. Under User Information, type the appropriate information about the account you are using in the Name, Organization, E-mail Address, and Reply Address boxes. Note that entries in the Organization and Reply Address boxes are optional. 5. On the Servers tab, type smtp.email.msn.com in the Outgoing Mail (SMTP) box. NOTE: If you gain access to MSN through a third-party ISP or local area network (LAN)--this includes DSL, Cable mode, or Satellite--type secure.smtp.email.msn.com in the Outgoing Mail (SMTP) box. 6. In the Incoming Mail (POP3) box, type pop3.email.msn.com. 7. Click Log on using Secure Password Authentication. 8. On the Connection tab, click the appropriate connection type. If you connect to the Internet using a local area network, click I Use A LAN Connection. If you connect to the Internet using MSN or a third-party Internet service provider (ISP), click I Connect Manually. 9. Click the Advanced tab, and then type 25 in the Outgoing Mail (SMTP) box. 10. In the Incoming Mail (POP3) box, type 110. 11. Click OK, and then restart Outlook 97. 12. On the Tools menu, click Services, and then on the Delivery tab, click the Internet E-mail information service you want to use as your primary mail service. 13. Click the Up Arrow until the Internet E-mail information service is at the top of the list. 14. Click OK. Note that the new configuration affects only messages composed after the change is made. NOTE: If the Internet E-mail information service is configured in a profile with the Exchange Server information service, the profile sends incoming mail to the Exchange Server information service. To use the Internet E-mail information service, create a separate profile with the Internet E-mail information service. If you selected I Connect Manually in step 9 above, use the following steps to verify your Internet connection settings: 1. Quit Outlook 97, and then right-click the Internet icon on the desktop, click Properties, and then click the Connection tab. 2. If you connect to the Internet using MSN or a third-party ISP, click Connect to the Internet as needed. Verify that the Dial-Up Networking connection for your ISP is selected in the Use the following Dial-Up Networking connection box. If MSN is your Internet service provider, the Dial-Up Networking connection should be MSN. 3. Click OK. For information about how to verify the Internet Mail Enhancement Patch is installed, please see the following article in the Microsoft Knowledge Base: Q177083  How to Verify the Internet Mail Enhancement Patch Is Installed Additional query words: msnet msnetwork microsoft-net m.s.n. outexw95 kbimu ====================================================================== Keywords : kbtool kbtlc kbmsn kbfaq Technology : kbOutlookSearch kbMSNSearch kbOutlook97Search kbZNotKeyword3 kbMSN510 kbMSN500 kbMSN252 kbMSN251 kbMSN260 kbMSN250 Version : :2.5,2.51,2.52,2.6,5.0,5.1 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.