DOCUMENT:Q174108  07-DEC-2001  [msnetwork]
TITLE   :Error Message: This Folder Has Been Damaged. It Will Now Be...
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5
OPER/SYS:
KEYWORDS:kberrmsg kbmsn

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The information in this article applies to:

 - The Microsoft Network version 2.5 
 - Microsoft Internet Mail and News 
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SYMPTOMS
========

When you attempt to start Microsoft Internet Mail and News by double- clicking
the MSN E-Mail icon on the desktop, you may receive the following error
message:

   This folder has been damaged. It will now be repaired.
   Outbox

When you click OK, you may receive the following error message:

   Some of the messages in the Outbox could not be sent.

CAUSE
=====

This error message can occur when the Internet Mail Outbox is damaged.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. Click Start, point to Find, and then click Files Or Folders.

2. In the Named box, type "Outbox.*" (without quotation marks), and then click
   Find Now.

3. Rename the Outbox.mbx file and the Outbox.idx file. By default, these files
   are located in the following folder

   C:\Program Files\Internet Mail and News\<username>\Mail

   where <username> is the name you used to log on to Windows.

   For information about how to rename a file, click Start, click Help, click the
   Index tab, type "renaming" (without quotation marks), and then double-click
   the "Renaming files" topic.

4. Double-click the MSN E-Mail icon on the desktop. The Outbox.mbx and
   Outbox.idx files are automatically re-created and Internet Mail should
   function normally.

5. Re-create and re-send any messages that were not delivered before you renamed
   the Outbox.mbx and Outbox.idx files.

Additional query words: 1.00 4.00 msnet microsoft-net m.s.n. outexw95

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Keywords          : kberrmsg kbmsn 
Technology        : kbMSNSearch kbIMNSearch kbMSN250
Version           : WINDOWS:2.5
Issue type        : kbprb

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