DOCUMENT:Q175248 08-OCT-1999 [msnetwork] TITLE :Extra Modem Settings N-P for Connecting to MSN PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.3,2.0,2.5 OPER/SYS: KEYWORDS:kbmsnkbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.3, 2.0, 2.5 ------------------------------------------------------------------------------- SUMMARY ======= You may be unable to connect, or have difficulty remaining connected to MSN, The Microsoft Network. Some modems may require extra settings or specific configurations to connect to MSN. The following table lists extra modem settings and configurations that may help specific modems connect to MSN. NOTE: Rockwell settings may work for any modem that uses the Rockwell chipset, including Boca, Zoltrix, and Zoom 14.4 modems. MORE INFORMATION ================ Manufacturer/Model Extra Settings Status Configuration --------------------------------------------------------------------------- NEC 14.4 Data/Fax AT&F UNCONFIRMED Error Control on. Compress Data off. NEC 28.8 Data/Fax AT&F1 CONFIRMED Error Control on, Compress Data off. NEC 28.8 V.34 FDVSP PNP AT&F1 UNCONFIRMED Error Control off. NewCom 28.8 AT&F1 UNCONFIRMED (ATI3=v1.300/v34_dp) Ositech 28.8 PCMCIA None CONFIRMED Error Control off. Accept the Windows 95 detection settings. Packard Bell 28.8 AT&F1 CONFIRMED Error Control on. Data/Fax Compress Data off. Packard Bell 14.4 AT&F1 UNCONFIRMED Set maximum speed Data/Fax/Voice to 38400. Packard Bell 28.8 AT&F1 CONFIRMED Error Control on. Data/Fax/Voice Compress Data off. PCTEL/HSP 33.6 Deluxe AT&F&C1&D2&K3&W1 CONFIRMED Reduce modem speed to 33600. Error Control off. Phoebe 28.8 \Q3\N3\J0%C0 CONFIRMED None. Phoebe 28.8 Data/Fax \Q3\N3\J0%C0 CONFIRMED None. Practical Peripheral &K3 CONFIRMED Error Control 14.4 FXMT off. Header Compression off. Enable Software Compression off. Practical Peripheral AT&F1 CONFIRMED Remove modem and 28.8 FXMT, SA & HCII then install as a Standard 28.8. Practical Peripheral None CONFIRMED Error Control 28.8 LCD/PC External off. Set Flow Control to None. Practical Peripheral AT&F1 CONFIRMED None. PC 28.8 T2-EZ Practical Peripheral s11=50 CONFIRMED Allow Windows 95 PM288MCll v.34 28.8 to detect as a External Standard 28.8. Practical Peripheral AT&F1 CONFIRMED Error Control off. PM28.8 HC Practical Peripheral Unknown UNCONFIRMED To correct slow 28.8 LCD/PC External data transfer, set Error Control off, Flow Control to None, and reduce read ahead buffering on the Hard Disk to 4 Kb. Prometheus 14.4 Data/Fax &Q6&K3 CONFIRMED None. Prometheus 14.4 Data/Fax \N0&K4 CONFIRMED None. SoftModem Prometheus 28.8 AT&F0s11=50 CONFIRMED For undetermined Cyberphone reasons, the Prometheus Cyberphone series modems are not always installed properly by Plug and Play. It may be necessary to install the modem with the utility that is shipped with the modem to force it to use a driver not found in Windows 95. To add an extra setting or to change the Use Error Control or Compress Data options, use the following steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Modems. 3. Click the modem you are using, and then click Properties. 4. On the Connection tab, click Advanced. 5. In the Extra Settings box, type the appropriate extra settings. 6. Enable or disable the Use Error Control and Compress Data options as appropriate. 7. Click OK or Close until you return to Control Panel. Additional query words: ====================================================================== Keywords : kbmsn kbfaq Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN250 Version : WINDOWS:1.3,2.0,2.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.