DOCUMENT:Q175249  08-OCT-1999  [msnetwork]
TITLE   :Extra Modem Settings R-T for Connecting to MSN
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.3,2.0,2.5
OPER/SYS:
KEYWORDS:kbmsnkbfaq

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - The Microsoft Network versions 1.3, 2.0, 2.5 
-------------------------------------------------------------------------------

SUMMARY
=======

You may be unable to connect, or have difficulty remaining connected to MSN, The
Microsoft Network. Some modems may require extra settings or specific
configurations to connect to MSN.

The following table lists extra modem settings and configurations that may help
specific modems connect.

NOTE: Rockwell settings may work for any modem that uses the Rockwell chipset,
including Boca, Zoltrix, and Zoom 14.4 modems.

MORE INFORMATION
================

Manufacturer/Model      Extra Settings    Status       Configuration
---------------------------------------------------------------------------

Rockwell 14.4 V1.403    AT&F or &Q6&K3    CONFIRMED    Install as a
                                                       Standard 14.4
                                                       Data/Fax. Error
                                                       Control off.

Rockwell 14.4 V1.510    AT&F or &Q6&K3    CONFIRMED    Install as a
                                                       Standard 14.4
                                                       Data/Fax. Error
                                                       Control off.

Rockwell 14.4 V1.620    AT&F or \N0&K3    CONFIRMED    Install as a
                                                       Standard 14.4
                                                       Data/Fax. Error
                                                       Control off.

Rockwell 14.4 Data/Fax  Unknown           UNCONFIRMED  Install as a
                                                       Standard 14.4
                                                       Data/Fax.

Rockwell V2.00          &Q6&K3 or \N0&K4  UNCONFIRMED  None.

Rockwell 28.8dpi        S7=90S10=80       UNCONFIRMED  Use the extra
                                                       settings to stop
                                                       dropped connection
                                                       issues.

Sierra SQ3228           AT&F              UNCONFIRMED  Error Control off.

Sierra SQ3465           AT&F              UNCONFIRMED  Error Control off.

Sierra 28.8             AT&FX4&C1&D2E1    UNCONFIRMED  None.

Sierra 28.8 PnP         AT&H4             CONFIRMED    (ATI3=16550*ext-
Data/Fax/Voice                                         hyp-V34.4)

Supra (All Modems)      Unknown           UNCONFIRMED  If Fax Talk, a
                                                       program that is
                                                       provided with all
                                                       Supra modems, has
                                                       been installed,
                                                       you must remove
                                                       this program
                                                       to be able to
                                                       connect to the
                                                       Internet & MSN
                                                       service type.

Supra 28.8i PnP         AT&D0             CONFIRMED    Error Control off.
                                                       Compress Data off.
                                                       Maximum speed set
                                                       to 57600.

Supra 28.8I PnP         AT&F1&D0          UNCONFIRMED  Error Control Off.
Supra Express 28.8 PnP                                 Maximum speed set
                                                       to 57600.

Supra Diamond           AT&F1             CONFIRMED    Install as a
Express 33.6                                           Standard 28.8
                                                       Data/Fax.

Toshiba 14.4 PCMCIA     AT&F              UNCONFIRMED  None.

To add an extra setting or to change the Use Error Control or Compress Data
options, use the following steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Modems.

3. Click the modem you are using, and then click Properties.

4. On the Connection tab, click Advanced.

5. In the Extra Settings box, type the appropriate extra settings.

6. Enable or disable the Use Error Control and Compress Data options as
   appropriate.

7. Click OK or Close until you return to Control Panel.

Additional query words:

======================================================================
Keywords          : kbmsn kbfaq
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN250
Version           : WINDOWS:1.3,2.0,2.5
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.