DOCUMENT:Q175250 08-OCT-1999 [msnetwork] TITLE :Extra Modem Settings U-Z for Connecting to MSN PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.3,2.0,2.5 OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.3, 2.0, 2.5 ------------------------------------------------------------------------------- SUMMARY ======= You may be unable to connect, or have difficulty remaining connected to MSN, The Microsoft Network. Some modems may require extra settings or specific configurations to connect to MSN. The following table lists extra modem settings and configurations that may help specific modems connect to MSN. NOTE: Rockwell settings may work for any modem that uses the Rockwell chipset, including Boca, Zoltrix, and Zoom 14.4 modems. MORE INFORMATION ================ Manufacturer/Model Extra Settings Status Configuration -------------------------------------------------------------------------- U.S. Robotics 28.8 &N13 UNCONFIRMED USR 28.8 modems with a firmware revision prior to 4/18/95 have known problems. Obtain a firmware revision dated 4/18/95 or later from the manufacturer. Once updated, the modem speed is limited to 26,400 bps; this allows for slower MSN connection speeds. U.S. Robotics None CONFIRMED Error Control off. Sportster 14.4si U.S. Robotics AT&F1&K3&N13&D0 CONFIRMED Error Control Sportster 28.8 Vi off. Install as a Internal USR Sportster 28.8 internal. U.S. Robotics AT&F1&K3&N13 CONFIRMED None, or (ATI3= Sportster V6.0); Check for BIOS date on V6.0 (Check ATI7 response). Supervisor date should be 4/18/95 or later, if not, contact the manufacturer for BIOS update; the old BIOS cannot handle the 32-bit drivers. Error Control off. U.S. Robotics AT&F1 CONFIRMED If the UART is an Sportster WinModem 8250, remove FIFO 28.8 Fax RS buffers (requires a 16550 compatible UART). U.S. Robotics 14.4 AT&F CONFIRMED Error Control off. PCMCIA U.S. Robotics 28.8 S56=144 S27=48 CONFIRMED Error Control off. PCMCIA U.S. Robotics 33.6 AT&Ns58=1s11=50 CONFIRMED Install a Standard Courier V Everything, 28.8 driver on the Upgradeable to 56K same port and set as the default if the manufacturer's drivers are not available. US Robotics AT&F1s11=50 CONFIRMED Error Control off; Sportster 14.4 maximum speed to 57600. You may have to install as a Standard 28.8. US Robotics AT&F1 UNCONFIRMED Verify the UART is Sportster WinModem a 16550; if it is 28.8 Fax RS an 8250, clear the Use FIFO Buffers check box in the Advanced Port Settings dialog box in the modem's property sheet. (A driver update is available for this modem; refer the customer to the manufacturer if they have not yet contacted them about this issue.) US Robotics S54=192 S56=0 UNCONFIRMED None. Sportster 33.6 S37=11 US Robotics AT&F1S27=32S33=32 UNCONFIRMED Error control off. Sportster 33.6 (Need to have the USR Sportster 33.6 driver installed; if so, add S32=16 to Extra Settings.) US Robotics 33.6 Unknown UNCONFIRMED Error Control off. Need to install the USR 1433VHD driver. (Refer customer to the manufacturer for installation of this driver.) All Sportster 33.6 modems with a TI chipset revision date of January 11th until May of 1996 are defective. Viking PCMCIA 33.6 AT&F CONFIRMED None. WiseCom VoiceView 28.8 AT&F UNCONFIRMED (ATI3=copyright 1996 SSC V2.2 BO2-01/0) Maximum speed to 38400. In Dial-Up Networking use IP Header Compression off. Xircom 28.8 PCMCIA Unknown UNCONFIRMED Error Control off. XPM 33.6I AT&F1 S32=16 UNCONFIRMED None. Zoltrix 28.8 &K3 UNCONFIRMED Install as a Standard 28.8 internal. Zoltrix 14.4 &K3+H3S95=1 CONFIRMED Error Control off. Zoom ComStar 28.8 None CONFIRMED Install as a Hayes Optima 28.8 V.34 + Data/Fax/Voice To add an extra setting or to change the Use Error Control or Compress Data options, use the following steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Modems. 3. Click the modem you are using, and then click Properties. 4. On the Connection tab, click Advanced. 5. In the Extra Settings box, type the appropriate extra settings. 6. Enable or disable the Use Error Control and Compress Data options as appropriate. 7. Click OK or Close until you return to Control Panel. Additional query words: ====================================================================== Keywords : kbfaq Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN250 Version : WINDOWS:1.3,2.0,2.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. 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