DOCUMENT:Q175550 16-OCT-1999 [msnetwork] TITLE :How to Uninstall The Microsoft Network Version 2.0 PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS:kbsetup kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 2.0 ------------------------------------------------------------------------------- SUMMARY ======= This article describes how to uninstall MSN, The Microsoft Network, version 2.0 from your computer. NOTE: You may need your Windows 95 CD-ROM or floppy disks to complete this procedure. MORE INFORMATION ================ To uninstall MSN 2.0, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. For each of the following components on the Install/Uninstall tab, click the component, and then click Add/Remove. NOTE: You must remove the components in the order in which they are listed here. VRML Add-In 3.0 MSN Program Viewer MSN Program Viewer Controls MSN Optional Controls MSN Music & Animation Components 4. If you are prompted to delete the component's files, click Yes. 5. Repeat steps 3-4 to remove each program component. NOTE: You must also remove any MSN components that you have installed that do not appear on this list. MSN may also have installed the following programs. Repeat steps 3-4 if you want to uninstall any of these programs: Microsoft Internet Explorer 3.0 Microsoft Internet Mail and News 1.0 Microsoft ActiveMovie Microsoft Chat 1.1 6. On the Windows Setup tab, click the The Microsoft Network check box to clear it, and then click OK. 7. Click Start, point to Programs, and then click Windows Explorer. 8. Double-click the Program Files folder. 9. Right-click the OnMSN folder, and then click Delete. 10. Close Windows Explorer. 11. Insert the MSN 2.0 CD-ROM into the CD-ROM drive. If the Auto Insert Notification option is turned on, close the Welcome To MSN window that Opens. 12. Double-click My Computer. 13. Right-click the MSN (CD-ROM drive) icon, and then click Explore. 14. Double-click the Help folder. 15. Double-click the Uninst.exe file. When you are prompted to continue, click Yes. 16. Click OK. Follow the instructions on the screen. 17. When you are prompted to restart the computer, click Yes. 18. Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking. 19. Right-click an MSN connection, and then click Delete. Repeat this step until all MSN connections are deleted. 20. Close the Dial-Up Networking window. 21. Click Start, point to Settings, and then click Control Panel. 22. Double-click Network. 23. Click Dial-Up Adapter, click Remove, and then click OK. You may be prompted for your Windows CD-ROM or disks. 24. When you are prompted to restart the computer, click No. 25. Close all open windows on the screen. 26. Click Start, click Shut Down, click Restart In MS-DOS Mode, and then click OK. 27. At the command prompt, type each of the following commands, and then press ENTER after each command. NOTE: When you press ENTER after typing each of the following DELTREE commands, you should be prompted to confirm that you want to delete the folder. If this prompt is not displayed, you may have typed the DELTREE command incorrectly. cd\windows smartdrv deltree tempor~1 deltree history cd system ren actxprxy.dll actxprxy.old ren cachevu.dll cachevu.old ren inetcfg.dll inetcfg.old ren inetcpl.cpl inetcpl.old ren mshtml.dll mshtml.old ren shdocvw.dll shdocvw.old ren shlwapi.dll shlwapi.old ren url.dll url.old ren urlmon.dll urlmon.old ren wininet.dll wininet.old ren wsock32n.dll wsock32n.old 28. Type "exit" (without the quotation marks), and then press ENTER. For information about how to install MSN, please see the following articles in the Microsoft Knowledge Base: Q159037 MSN Installation and Setup Questions & Answers Q159870 Questions and Answers About Setting Up the New MSN Q174240 The Microsoft Network Setup Stops Responding Additional query words: msnet msnetwork microsoft-net m.s.n. ====================================================================== Keywords : kbsetup kbmsn Technology : kbMSNSearch kbMSN200 Version : WINDOWS:2.0 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.