DOCUMENT:Q175593 09-NOV-2001 [msnetwork] TITLE :Cannot Play in Zone.com Using MSN Program Viewer PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.5 (OEM Release),3.02,95 OPER/SYS: KEYWORDS:kbenv kberrmsg kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 2.5 (OEM Release) - Microsoft Internet Explorer version 3.02 for Windows 95 - the operating system: Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to play a game in Zone.com using MSN, The Microsoft Network, Program Viewer, Microsoft Internet Explorer may open the Web page C:\Windows\System\Blank.htm. When you close Internet Explorer you may receive one or both of the following error messages: - Microsoft VBScript runtime error In frame: List [Line: 88] Object doesn't support this property or method: 'window.open' - This page contains a script which is taking an unusually long time to finish. To end this script now, click Cancel. RESOLUTION ========== To resolve this problem, use one of the following methods: Method 1 -------- Log on to Zone.com (http://www.zone.com) using Internet Explorer instead of Program Viewer. Method 2 -------- Obtain and install Internet Explorer 4.0 from the following Microsoft Web site: http://www.microsoft.com/ie/download STATUS ====== Microsoft has confirmed this to be a problem in The Microsoft Network version 2.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 2.50 3.02 msnet msnetwork microsoft-net m.s.n. igz ====================================================================== Keywords : kbenv kberrmsg kbmsn Technology : kbOSWin95 kbIEsearch kbOSWinSearch kbMSNSearch kbIE95Search kbZNotKeyword3 kbIE302Win95 kbMSN250OEM Version : WINDOWS:2.5 (OEM Release),3.02,95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.