DOCUMENT:Q175631 21-SEP-1999 [msnetwork] TITLE :MSN Sign-In Screen Appears After Disconnecting from the Internet PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.5,2.51,2.52,2.6 OPER/SYS: KEYWORDS:kbenv kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 2.5, 2.51, 2.52, 2.6 ------------------------------------------------------------------------------- SYMPTOMS ======== After you disconnect from MSN, The Microsoft Network, the MSN Sign-In screen may prompt you to type your MSN user name and password. CAUSE ===== This behavior can occur if MSN is configured as your default Internet connection and you are running a program that uses the Internet. RESOLUTION ========== To resolve this issue, use one of the following methods. If you do not want to remain connected to the Internet, use Method 1. If you want to remain connected to the Internet with a connection other than MSN, use Method 2. Method 1 -------- Quit all Internet-based programs that are running on your computer. Method 2 -------- Do not use MSN for all of your Dial-Up Networking Internet access. To do so, follow these steps: 1. Right-click the MSN icon on the desktop, and then click Connection Settings. 2. On the Options tab, click the Use this service for all dial-up Internet access check box to clear it. 3. Click OK. Additional query words: msnet msnetwork microsoft-net m.s.n. ====================================================================== Keywords : kbenv kbmsn Technology : kbMSNSearch kbMSN252 kbMSN251 kbMSN260 kbMSN250 Version : WINDOWS:2.5,2.51,2.52,2.6 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.