DOCUMENT:Q175997 16-JUN-2001 [msnetwork] TITLE :Err Msg: Findfast Caused an Invalid Page Fault in Findfast.exe PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.5,2.51,2.52,2.6,95,98,98 Second Edition OPER/SYS: KEYWORDS:kbenv kberrmsg kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 2.5, 2.51, 2.52, 2.6 - the operating system: Microsoft Windows 95 - the operating system: Microsoft Windows 98 - the operating system: Microsoft Windows 98 Second Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to connect to MSN, The Microsoft Network, you may receive one or both of the following error messages: - Findfast caused an invalid page fault in module Findfast.exe. - Osa caused an invalid page fault in module Osa.exe. RESOLUTION ========== To resolve this issue, remove the shortcuts to Microsoft Find Fast and Office Startup from the Startup folder. To do so, use the following steps: 1. Right-click Start, and then click Open. 2. Double-click the Programs folder, and then double-click the Startup folder. 3. Right-click the Microsoft Find Fast icon, and then click Delete. 4. Right-click the Office Startup icon, and then click Delete. 5. Close all open windows, and then restart the computer. Additional query words: msnet msnetwork microsoft-net m.s.n. 2.50 2.51 2.52 2.60 ====================================================================== Keywords : kbenv kberrmsg kbmsn Technology : kbOSWin98 kbOSWin95 kbOSWin98SE kbOSWinSearch kbMSNSearch kbMSN252 kbMSN251 kbMSN260 kbMSN250 Version : WINDOWS:2.5,2.51,2.52,2.6,95,98,98 Second Edition Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.