DOCUMENT:Q176217  21-OCT-1999  [mastering]
TITLE   :PRB: Mastering VB 5.0 Err Msg: The Version of ActiveMovie...
PRODUCT :Microsoft Mastering Series
PROD/VER:WINDOWS:
OPER/SYS:
KEYWORDS:kbsetup

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The information in this article applies to:

 - MSPRESS Microsoft Mastering Microsoft Visual Basic 5 
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SYMPTOMS
========

When you run the Setup program for Mastering Microsoft Visual Basic 5, you may
receive the following error message:

   The version of ActiveMovie that you are trying to install is a different
   language than the one already present on your system. ActiveMovie Setup
   cannot upgrade an existing installation if the version is newer or if the
   language is different. Please uninstall your existing ActiveMovie and then
   run setup again.

CAUSE
=====

You can receive this error message if the version of ActiveMovie installed on
your computer is later than the version Mastering Microsoft Visual Basic 5 is
attempting to install.

In order to run correctly, Mastering Microsoft Visual Basic 5 requires the
version of ActiveMovie included with the program.

RESOLUTION
==========

To resolve this error message, you must remove the existing version of
ActiveMovie before you run the Mastering Microsoft Visual Basic 5 Setup
program.

NOTE: This problem may occur with other Mastering Titles and you can use this
resolution to correct it.

ActiveMovie may not be in the Add/Remove Programs tool in Control Panel if it is
installed by another product.

If ActiveMovie is not listed on the Install/Uninstall tab in the Add/Remove
Programs tool in Control Panel, follow these steps to remove the previous
version:

1. Click Start, point to Programs, and then click Windows Explorer.

2. Double-click the Windows folder to expand the branch.

3. Double-click the System folder to expand the branch.

4. Locate and rename the following files:

   Filename        Location in Win95      Location in Win NT
   --------        -----------------      ------------------

   Amov4ie.inf     C:\Windows\Inf\ 
   AMovie.ocx      C:\Windows\System      C:\Windows\System32
   Mciqtz32.dll    C:\Windows\System      C:\Windows\System32
   Quartz.dll      C:\Windows\System      C:\Windows\System32
   Actmovie.exe    C:\Windows\System      C:\Windows\System32
   Amstream.dll    C:\Windows\System      C:\Windows\System32
   Devenum.dll     C:\Windows\System      C:\Windows\System32
   Unam4ie.exe     C:\Windows\System      C:\Windows\System32
   Mciqtz.drv      C:\Windows\System      C:\Windows\System32
   Vidx16.dll      C:\Windows\System      C:\Windows\System32
   Quartz.vxd      C:\Windows\System      C:\Windows\System32
   Amovie.hlp      C:\Windows\Help        C:\Windows\Help
   Amovie.chm      C:\Windows\Help        C:\Windows\Help

5. Run the Setup program for Mastering Microsoft Visual Basic 5.

MORE INFORMATION
================

Many different products install ActiveMovie. It is included with Internet
Explorer version 3.02, the Microsoft Network (MSN), and Internet Explorer 4.0.

Additional query words:

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Keywords          : kbsetup 
Technology        : kbMSPressSearch
Version           : WINDOWS:
Issue type        : kbprb

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