DOCUMENT:Q180763 09-OCT-1999 [msnetwork] TITLE :MSN Err Msg: Account Failed: Permission Denied PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.5 OPER/SYS: KEYWORDS:kb3rdparty kbenv kberrmsg kbtlc kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 2.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to send or receive e-mail messages on MSN, The Microsoft Network, using Hotmail's Web-based e-mail client, you receive the following error message: Account failed: Permission denied. CAUSE ===== This behavior is by design. MORE INFORMATION ================ To access your MSN e-mail account, you must use an e-mail client that supports Secure Password Authentication. Hotmail's Web-based e-mail client does not support Secure Password Authentication. Additional query words: msnet msnetwork microsoft-net m.s.n. email ====================================================================== Keywords : kb3rdparty kbenv kberrmsg kbtlc kbmsn Technology : kbMSNSearch kbMSN250 Version : WINDOWS:2.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.