DOCUMENT:Q184421 21-SEP-1999 [msnetwork] TITLE :Err Msg: Your Account Is Already in Use PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.0,1.05,1.2,1.3,2.0 OPER/SYS: KEYWORDS:kberrmsg kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message: Your account is already in use. CAUSE ===== This behavior can occur if you attempt to sign in to MSN immediately after you disconnect from MSN. WORKAROUND ========== To work around this issue, use either of the following methods: - Wait several seconds until you attempt to reconnect to MSN. - Attempt to sign in to MSN using an incorrect Member ID or password. When you receive the "Cannot connect to the Microsoft Network..." error message, click OK, type your correct MSN Member ID and password in the MSN Sign In screen, and then click Connect. Additional query words: 1.00 msn ====================================================================== Keywords : kberrmsg kbmsn Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN105 kbMSN120 Version : WINDOWS:1.0,1.05,1.2,1.3,2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.