DOCUMENT:Q192268 22-SEP-1999 [msnetwork] TITLE :Err Msg: Cmmgr32.exe Is Linked to Missing Export Advapi32.dll PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.5,2.51,2.52,2.6 OPER/SYS: KEYWORDS:kberrmsg kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 2.5, 2.51, 2.52, 2.6 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start MSN, The Microsoft Network, or Microsoft Internet Explorer, you may receive the following error message: Cmmgr32.exe is linked to missing export Advapi32.dll. CAUSE ===== This behavior can occur if the Advapi32.dll file is the wrong version. RESOLUTION ========== To resolve this issue, install the latest version of the Advapi32.dll file. To do this, follow these steps: 1. Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs. 2. Click Connection Manager, and then click Add/Remove. Follow the prompts on the screen to remove Connection Manager. 3. Close Control Panel, and then restart the computer. 4. Insert the MSN CD-ROM into the CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the MSN Setup program from starting automatically. 5. Double-click the My Computer icon on the desktop. 6. Right-click the MSN (CD-ROM drive) icon, and then click Explore. 7. Double-click the Ie40 folder. 8. Double-click the Ie4setup.exe file, and then follow the instructions on the screen to install Internet Explorer. 9. On the Go menu, click Up One Level. 10. Double-click the Msnsetup folder. 11. Double-click the Compnts folder. 12. Double-click the Msnsvc.exe file. Additional query words: msnet msnetwork microsoft-net m.s.n. ====================================================================== Keywords : kberrmsg kbmsn Technology : kbMSNSearch kbMSN252 kbMSN251 kbMSN260 kbMSN250 Version : WINDOWS:2.5,2.51,2.52,2.6 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.